WAVE Mobile Communicator - Earpiece issue


Issue

Questions :

WAVE Mobile Communicator - Earpiece [VSO #11034]

Fact :

1. After a few rapid PTT, the PTT button becomes ?stuck? or PTT behavior becomes reversed, i.e. when button is pressed => PTT is de-activated; when button is not pressed => PTT is activated

2. PTT behavior becomes reversed i.e. when button is pressed => PTT is de-activated; when button is not pressed => PTT is activated.

Symptom :

Issue
1.Rapidly pressing PTT (hardware button on earpiece) in successive order

2.Earpiece is unplugged, and re-plugged back to LEX L10

Resolution

New apk has been applied:

1. After a few rapid PTT, PTT button becomes red on the screen for 1 to 2 seconds, then after that it returns to normal operation, user can PTT again. This seems to have solved the problem.

2. Behavior remains the same, still having the same problem. Issue occur due to limitations of the Android OS, the best thing to do is to provide training to the users so that they know how to clear the reverse PTT situation when it occurs.