ASTRO Radio Management scheduled job not processed


Symptom(s)

Unable to perform read/write job using Radio Management. When scheduling jobs in RM, all jobs are in Pending status. The scheduled jobs can be cancelled.

Using APX CPS to read/write has no issue.

Issue

If Motorola APX RM Device Programmer and Motorola Astro POP25 RM Device Programmer are running at the same time on the same PC, jobs will not process correctly.

Environment

APX Radio Management

Resolution

- Both Motorola APX RM Device Programmer and Motorola Astro POP25 RM Device Programmer were running at the same time. Recommended only one services to run.

- Stopped the service for Motorola Astro POP25 RM.
- Stopped and restarted services for APX RM Device Programmer as customer is using this service.
 
On the PC, launch services (services.msc) using appropriate steps