Error
One or more RHEL boxes reports "License expired" error in the ESET PROTECT web console, even if valid licenses were imported correctly.
Environment
- DIMETRA X-CORE
- ESET 8
- RHEL
- Licensing
Root Cause
In some rare occasions, ESET Agents licensing module ceases to operate properly due to internal failure of the program.
This caused incorrect data to be displayed in ESET PROTECT web console, listing some of the boxes as having their license expired, even though the license information seen on the server itself is valid.
Workaround/Fix
Reinstall ESET Agent on affected boxes, please follow Network Security manual appropriate for your DIMETRA X-CORE systems release for a procedures on both uninstallation and installation of ESET Agent on RHEL systems.