MOTOTRBO - Capacity Max CMSS - KVM alarm high CPU usage of the UIS


Error

KVM alarms with high CPU usage of the UIS (uis01) VM can be seen occasionally (a few times during the day) on the System Advisor. Alarm are either with major or critical severity, for example:

Critical CPU Load, with Critical severity: 

 

High CPU Load, with Major severity:

Environment

All relevant models with MOTOTRBO™ Capacity Max CMSS version M2023.01, M2024.01, M2024.01.01

Workaround/Fix

 Log in to the ESU CM web GUI as an operations user, and reboot the CMSS UIS VM.

 Or upgrade to M2024.02 software release