Flex Anti-Virus Considerations


Summary

This guide will walk you through which locations must be specifically allow-listed in your protection suite in order for Flex to function correctly.

Reference

The following locations must be allow-listed in your protection suite in order for Flex to function correctly:

  • Client PCs
    • %localappdata%\Spillman
    • %appdata%\Spillman
    • %programdata%\Spillman
    • %ProgramFiles(x86)%\Spillman
    • %ProgramFiles(x86)%\Common Files\ESRI
    • %programdata%\ESRI
  • Client PCs (2025.2+)
    • %allusersprofile%\Motorola Solutions
    • %allusersprofile%\Microsoft\Windows\Start Menu\Programs\Flex
    • %appdata%\Motorola Solutions
    • %localappdata%\Motorola Solutions
    • %ProgramFiles(x86)%\Common Files\ESRI - used by Cad map
    • %ProgramFiles(x86)%\Common Files\Spillman

 

  • Flex Windows Servers*

    • [Drive]\Spillmanserver\ctree\ctreesql.exe

    • [Drive]\Spillmanserver\app\tomcat\bin\

    • [Drive]\Spillmanserver\app\interfaces-server\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.Cad\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.CadPractice\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.ChangeDataCapture\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.DaemonManager\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.Geobase\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.GrafanaRrdDataSource\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.Mobile\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.MobilePractice\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.Spillman\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.SpillmanApi\bin

    • [Drive]\Spillmanserver\app\tomcat\standalone\.SpillmanApiPractice\bin

    • [Drive]\Spillmanserver\activemq\bin\

    • [Drive]\Spillmanserver\nginx

    • [Drive]\Spillmanserver\app\monitor
    • %ProgramFiles%\GrafanaLabs 

  • Geobase Server

    • C:\arcgisserver

    • C:\Program Files\ArcGIS

    • C:\Program Files (x86)\ArcGIS

 

The following protection suites have been known to prevent Flex from functioning correctly:

  • Sentinel One

  • Sophos

  • Symantec
  • CrowdStrike
  • Carbonite

 

*Note: The Spillmanserver directory will be unique to your agency. Please ensure that the full path to the given location is provided including its drive letter.