Template level External Article ID
KBA00021031
Summary
This article is to help the user understand how cdstatse is configured and how it works.
Reference
Setting up tb10code
The CAD Unit Status 10-Code table (tb10code) is where 10-codes are defined to the software. 10-codes are used as statuses in cdstatse. Each 10-code must have an entry into this table. The software must have 10- codes, even if the agency uses plain English on the radio. However, the 10-codes may be plain English themselves.
The Action Code is a Lookup coded table where the agency tells Spillman what that code means to the CAD software. In this case, 1 is the code for On Duty. However, 1 is already used on another 10-code. Therefore, the value of –1 is used. Each tb10code is required to have an action code, even if it is not used by CAD (there should be an entry for this)
Send to Mobile is a required field and determines if Mobile can use the 10-code for radio log entries.
Before adding any codes you will find there are already positive action codes saved.
The action code determines the "function" of the 10code
The actions that the 10code performs on the calls and the units is tied to the number of the 10code, not the code itself. For example, you can create a 10code with action code "-1" and the function of the code will put the unit in "On Duty", but you can adjust the meaning to something else.
Creating a Ten Code
Please refer to the following fields and their functions when creating a 10code:
- Unit Status: This will be the 10code the dispatcher assigns a unit that is assigned to a call
- Meaning: An arbitrary name for your use
- Action: This will cause the Unit Status to mimic the 10code of the positive integer. For example:
The dispatcher can use Unit Status 41. Even though the action is "-1" it will still function just like the positive action "1", but with the modifications that were made to this 10code. - Is Unit Available: This means the unit can be dispatched to calls when in this 10code status
- Translate to primary Def: When set to "No" the unit will show this status when used. When set to "Yes" it will automatically switch to the 10code that has the positive action code value. For instance in this case you would not see "41" in the status but "ONDT"
- Set to Mobile: Determines if this 10code can be used by officers in mobile
- Drive time delay: A time delay for use by admins.
With any 10code with a positive action code you can create any amount of negative action codes to function the same way as the positive one, but with various different meanings. For example, if you would like your dispatchers to be able to use 10code 41 instead of ONDT, you can create the 10code accordingly. For additional information about default action code assignments please see this article
Setting Status Sequences for Responding Units
To help the dispatcher update calls quickly, the software automatically updates the status of responding units. By default, it updates RCVD to ENRT, ENRT to ARRVD, and ARRVD to CMPLT. The dispatcher can overwrite the status in CAD if necessary.
Setting Status Sequences for Responding Units
To help the dispatcher update calls quickly, the software automatically updates the status of responding units. By default, it updates RCVD to ENRT, ENRT to ARRVD, and ARRVD to CMPLT. The dispatcher can overwrite the status in CAD if necessary.
Changing the default status sequence
The following cdstatse record is set up when you receive your Flex software:
CAD uses this default record as long as no other, more specific cdstatse record exists that matches a CAD call. Because this record contains no information that limits it to a particular unit kind, call nature, or agency, it applies to all unit kinds, all call natures, and all agencies.
If necessary, you can modify the default record. Before making any changes, note that:
- The cdstatse table must be set up properly for the CAD software to function properly.
- The table must contain a default cdstatse record.
- The Status field of this record must contain every code in the tb10code table.
Creating additional status sequences
Depending on the kind of unit or the nature of a call, the default sequence might not be appropriate for all units. If it is not, you can create additional cdstatse records that set up different status sequences. For example, for ambulances (unit kind AMB), you might create a cdstatse record with a sequence similar to the following:
How cdstatse works
Each phase of a CAD call has two statuses. One is the status of the call. The other is the status of the unit. In the cdstatse record, the Status field contains the call status and the Becomes field contains the unit status. During dispatch, the software performs the following procedure to determine the call status and the unit status to use next:
- The software searches the Status field of the appropriate cdstatse record and finds the first call status that matches the ten-code entered from CAD.
- The software then reads the next call status in the cdstatse record and updates the call status in CAD to that status.
- The software uses the Becomes value that corresponds to the new call status as the new unit status.
The following illustration depicts this procedure for the first four call/unit statuses in the default cdstatse record:
When you add a cdstatse record other than the default, you must specify either a unit kind or nature of call. You also must enter an agency.
Description of the cdstatse fields:
- Number - Display-only. The software-assigned sequential number unique to this table
- Unit Kind - If desired, enter the kind of unit the status applies to, for example, ambulance, fire, patrol. The field is coded to tbvehknd
- Nature of Call - If desired, enter the nature of the call, for example, heart attack, stroke, assault, drowning. This field is coded to tbnatur
- Agency - Enter the agency for the unit being dispatched. In any cdstatse record other than the default, you must fill in the Agency field
- Status / Becomes - Detail field. Click Detail to open the detail window and enter call statuses in the Status field and corresponding unit statuses in the Becomes field. The Status field is coded to the tb10code table. Enter the call statuses in order. This is the ten-code status or inquiry code for the call as the dispatcher receives it. You can change the Seq (sequence) number to change the position of a particular status in the list. In the Becomes field, enter the unit status as it appears on the dispatch screen