Mobile Video - ICV - M500 - Error Codes 53 and 54


Error

Error Code: 53

Description: “Display Serdes Data Failure”
The M500 is experiencing a serdes data error on the connection to the Display unit

 

Error Code: 54

Description: “Display Serdes Link Failure”
The M500 is experiencing a serdes link error on the connection to the Display unit

Environment

M500 In-Car DVR System.

Root Cause

Error 0053: The M500 is experiencing a display serdes (serializer/deserializer) data error. The M500 display may still be usable, though it may show minor or even severe display artifacts due to the loss of display content.

Error 0054: The M500 may also be experiencing a display serdes (serializer/deserializer) link error. The M500 display is likely no longer usable. It may continue to display the last frame displayed. User input will likely no longer be accepted by the M500.

Workaround/Fix

The M500 must be repaired or replaced.

Contact Motorola Solutions Repairs at 1-800-674-4357 with the M500 DVR Serial Number noted down to arrange a repair or replacement.