APX Next/N70 Single Unit Charger base PMPN4604A / PMPN4590A doesn't power on and the battery does not charge


Symptom(s)

The LED does not flash green when the APX Next SUC (Single unit charger) is powered on and the battery does not charge  

Issue

Some customers may experience that their SUC charger PMPN4590A (base only) or PMPN4604A (kit includes power supply) will not display a green LED and will not charge the battery.

Environment

PMPN4590A (base only) 

PMPN4604A (kit includes power supply)

 

Resolution

All stock has been screened and any units with date code 2412 or newer will not have this issue. Any customer with this issue can have their charger replaced under warranty during the warranty period of the charger.