Error
APX N series touchscreen stuck on "Initializing"
Environment
APX NEXT
APX NEXT XE
APX NEXT XN
APX N70
Root Cause
The radios operating system is not fully booting up.
Workaround/Fix
The following recovery steps can be attempted, otherwise, the radio would need to come into the repair depot:
- If not already at the latest version, upgrade the radio FW version
- Attempt a handset factory reset