Technical bulletin for LEARN release 7.0.215 released on 5/9/23

TECHNICAL SERVICE BULLETIN

Vigilant VehicleManager 7.0.215

EFFECTIVE DATE: Tuesday, May 9th, 2023 @ 12:00 AM CST/ACST [minor disruption to services 12-2 AM CST/ACST but no widespread outage required for maintenance updates]

The hosted Vigilant VehicleManager 7.0 servers are scheduled to be updated with new User and Administrative features to allow for the improved management of LPR data. We will be deploying a series of updates that enhance the user interface, expand our analytical tool offerings, and introduce best practices into our Vigilant VehicleManager security.

Here are the affected Production URLs scheduled to receive the updates. Please update your URLs to these production links if using older URL links.

● https://learn-nvls.com/learn

● https://learn-nvls.com/learnmobile

● https://learnfl.vigilantsolutions.com/learn

● https://learnfl.vigilantsolutions.com/learnmobile

● https://learnau.vigilantsolutions.com/learn

● https://learnau.vigilantsolutions.com/learnmobile

THE LATEST VIGILANT VEHICLEMANAGER 7.0.215 HAS THE FOLLOWING USER

IMPACTING IMPROVEMENTS AND FIXES:

1. Add PDF or Image files to Hot Plates. [VVM-31557] (Figure 1)

● An image or PDF file can now be added to single Hot-Plates. This helps provide more vehicle images or information to agencies receiving hits from the hot plate.

● The file is stored on the VehicleManager server and linked internally for easy access. A link to the file will appear in Custom Hot List Field 6 in alerts and in emails generated by the Hot Plate record.

● To add a file to a Hot List record, go to Hot List Management → Upload Hot List → Add Hot List → Add Hot Plate. Then, click Browse and select the file.

2. Alert When GPS Coordinates Are Changed. [VVM-30690] (Figure 2)

● This feature provides a new alert option that triggers an email when the GPS coordinates of a camera change.

● This allows users to monitor Fixed Cameras (L6Q, CDF, Reaper Standalone) and receive alerts if the camera is moved.

● The alert email includes the GPS coordinates and is identified by the subject line "Client Status Alert: GPS Coordinates Change".

● To access this feature, go to: Agency Management → System Management → Client Status → Monitor Alerts

3. Redirect Users to Email Validation on First Login. [VVM-32074] (Figure 3)

● The purpose of this feature is to enhance security by providing users with a link for their first login, instead of an initial password.

● This link requests confirmation of their email address and sends a password reset for their first login. Failed attempts are audited.

● For first login, users are directed to an email validation page to ensure their email accounts are valid and to prevent unauthorized access.

4. Excessive Detections within Hours/Minutes. [VVM-32430] (Figure 4)

● The Excessive Detection Monitoring feature now supports alerting on duplicate vehicles detected within a certain number of hours and minutes.

● Previously, excessive detection alerts were only available for a specific number of days.

● The new timeframe option within the Excessive Detection Monitoring feature provides more granular alerts and enables users to monitor events more closely for vehicles of interest passing through a specific area.

5. Redefined Status Indications for L6Q Cameras. [VVM-32419] (Figure 5)

● Status indications in Client Status have been updated for L6Q cameras:

● Online: Assigned when the camera has had any communication within the last hour.

● Standby: Assigned when the camera has not had any communication for up to 1-4 hours.

● Offline: Assigned if we send an SMS wake-up after 4 hours and the camera still does not respond to "Online" after 5 hours.

6. Inactive agencies in Data Sharing page [VVM-31301] (Figure 6)

● The Data Sharing interface will now denote Inactive Agencies.

7. Network Time Protocol Synchronization. [VVM-32399] (Figure 7)

● VehicleManager now supports the Network Time Protocol when NTP Synchronization is enabled for an Agency by an Administrator.

● When enabled, all synchronized timestamps that appear in VehicleManager will display with the word Synchronized and reflect the detection’s local time with microsecond accuracy. Timestamps that have not yet been synchronized with an NTP server will display Unverified.

● VehicleManager elements where NTP synchronization status display include:

○ QuickSearch, Stakeout, Locate Analysis, Associated Vehicles, Convoy Analysis

○ Batch Plate Search, Mapping Alert Service, Detection Record Detail, Hit Record Detail

● Output Reports with Vehicle Overview images from the above.

IMPROVEMENTS AND BUG FIXES

● When sending a custom MOU, Vigilant PlateSearch will now automatically fill in the receiving Agency’s information. [VVM-31985]

● Search results from L5Q/L6Q cameras will now display speed analytics data. [VVM-31641]

● VehicleManager will now accept Year/Make/Model data from L6Q cameras. [VVM-30558]

● The Hot-List templates list is now alphabetically sorted when configuring Manual and Auto Hot-Lists. [VVM-32420]

● Agency Managers are no longer limited to sending emails to Agency Users with the Agency Notices interface and now have the ability to email Individual Users and entire User Groups. [VVM-18167]

● QuickSearch results and reports will now display N/A instead of NULL for Missing Plate detections. [VVM-32440]

● An Agency Manager account with System Management permissions is now required to view and modify cameras in Mobile Companion. [VVM-32657]

● Created a custom script to integrate Hot-Lists from two Hot-List providers. [VVM-31633]

● Improved Dashboard Metrics to reduce resource usage. [VVM-28918]

● Fixed an issue where the Direct to QuickSearch on Login option was ignored for SSO logins. [VVM-32175]

● Previously both Case Management options needed to be selected to store reports in Separate Case but it’s been updated to allow selecting one option [VVM-32506]

● The Edit Detection Record Detail window will now populate the existing Make/Model/Color. [VVM-31693]

● Fixed an issue in QuickSearch where filtering by Registered State would hide all search results for a specific plate. [VVM-31689]

● Fixed an issue in QuickSearch where specifying a Vehicle Type prevented the display of associated Vehicle Makes. [VVM-31555]

● Fixed an issue where QuickSearch would return no data from a certain search combination. [VVM-32936]

● Fixed an issue where the Detection Record View window was missing some Hot-List data. [VVM-32947]

● Fixed an issue in QuickSearch when generating Offline Reports that have more than 100,000 records. [VVM-32841]

● Fixed an issue where API searches were not returning results in QuickSearch. [VVM-33099]

● Limited access for an API integration. [VVM-31952]

● Updated the L6Q API to include LastHealthStatus and Firmware Version. [VVM-32679][VVM-32680]

● Fixed an API issue where the incorrect URL was being used for plate images. [VVM-32164]

● Updated the L6Q API to verify that the correct default camera values are being set. [VVM-31694]

● Updated the L6Q API to use a new detection data format that allows multiple OCR values. [VVM-31931]

● Mobile Companion will now use Bluetooth set Wi-Fi information for L6Q cameras. [VVM-32403]

● Updated the L6Q character height calculation to average values for indicating aiming status in Mobile Companion. [VVM-32992]

● Standardized the PlateQuery API to use Accuracy to label confidence scores. [VVM-32186]

● Modified the PlateQuery API to allow searching by multiple camera names. [VVM-31611

To view the pdf version of this article Click Here