* Error showing as Invalid Username or Password .

* After changing the dispatcher login mail id in WoC portal.

Wave PTX

Dispatcher 

1. Open below URL in the browser 

https://wds.eu.msiwoc.com/WebDispatcher/idmui/index.html

2. Click on Forgot Password 

3. Type the login mail ID to sent the password reset link.

                                                   OR 

1. Login to WoC portal --> https://waveoncloud.com/

2. Select Users --> Select Dispatcher User -> Manage Contacts and Feature .

3. Click On Device Reset &  Reset Password .

---->

4. Open the password reset link received in the mail & Update with new password .

5. After updating new password , Click on continue . It will redirect to dispatcher login page . 

** If not receiving password reset mail, user needs to verify and allow donotreply@waveoncloud.com on user domain.