Issue
Customer needs TAS Installed on a Computer
Environment
Windows Computers
Resolution
1. Customer needs to download the TAS installer from the following link: https://get.vaasfiles.com/TAS4EXE
The installer will download in a ZIP folder. Download the folder to the Desktop if possible. If not possible, move the ZIP folder to the Desktop after download.
- Right Click on the folder and select “Extract All
- When the extraction process is complete, a File Explorer Window will appear
- To Run the installer, it is preferable to right click on the Installer App and select “Run As Administrator”. If this is not possible, double click the Installer App to run the installer
- On the following Pop Up Windows, in order, Select Yes
Click next to “I accept the Terms of the license agreement” and click Next
Check the box next to “Auto start up with Windows” and click Finish
- The TAS program should automatically open. If it does not, double click on the Desktop Icon to open TAS.
- It needs to be verified that the customer can connect TAS to either LEARN or Client Portal. To do this, first select the button “TAS Server”
- Select New Button
- In the Window “Add Source” that appears, the following information will need to be input
Connection Type = LEARN Server
TAS Server = Select if the customer will connect to LEARN NVLS, LEARN FL, or Client Portal
Connection Name = This can be named anything the customer wants
LEARN URL = This should be automatically filled in based on the input from the “TAS Server” selection
Username = This is the customer’s username for LEARN or Client Portal
Password = This is the customer’s passwordfor LEARN or Client Portal
Save Password = Use the slider until the color is blue
Select “Apply”
- After “Apply is selected, the customer will see the screen below. Click “Connect”
- If a Check Mark appears Under the column “ST” next to the entry created, the connection was successful. TAS has been successfully installed.