When connected to the Web GUI [Localhost / 192.168.137.1]:

• All Statuses are marked with a red "X"
• 
• Ethernet NIC is not named as EnterpriseNic [Can be found be doing an IPCONFIG command in the command prompt or in powershell]

When the Ethernet NIC is not named as EnterpriseNic, the WRG services will not connect to the WAVE Servers, as the WAVE services and the WebGUI rely on the EnterpriseNic to work. This will render the WRG 'inoperational.'

WAVE PTX Single Tenant Gateway Only; WRG

1. Check if an unsupported NIC has been installed by opening the Device Manager > View > Show Hidden Devices

2. Check under the Network Adapters section for a 3rd Party NIC called: ASIX AX388179 USB 3.0 to Gigabit Ethernet Adapter

3. Right Click on it and uninstall it.

4. Open Powershell and run the following command to get the name of the Ethernet adapter: Get-NetAdapter

5. Once you get the Ethernet adaptor name, replace the name in the following command and execute it in Powershell [Adminsitrator Mode]: 

Rename-NetAdapter -Name "Ethernet" -NewName "EnterpriseNic" 

*** If everything is good, you should not see any error message. Reboot the WRG. ***

Done.