Symptom(s)
- Affected all consoles & all calltakers
- 911 & Admin calls call comes in calltaker answers clicks on move to PCA call moves to PCA Call taker cannot go Ready
Issue
Feature is not enabled
Environment
- Product: VESTA 9-1-1
- Category: ECH Applications
- DDS
Resolution
- To move a call to PCA, it must be an admin call
- To go ready after the call is moved, the following box must be checked
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