Error
- Repeater at site ID 5 in a six-site Linked Capacity Plus system could not connect to the master site.
- The repeater's link light was flashing continuously.
- RDAC could not connect to the master repeater.
- Local calls were operational at the affected site, but the repeater could not link to the system.
Environment
- Product: MOTOTRBO SLR5700 Repeaters
- Firmware version: R20.25.01.10
- Software version: 2.151.292.0
- System type: Linked Capacity Plus (6 sites, single repeater per site)
- Network configuration: NAT network with HP MSR2003 routers
Root Cause
- The repeater at site 5 did not have a proper LE Authentication key configured. The master repeater codeplug showed a null symbol indicating that there is a valid key, but in the peer site 5 repeater LE Authentication was blank. Due to the field being blank that indicates there was no key entered. Please reference screenshot below:
Workaround/Fix
1. Ensure that all repeaters have a valid LE Authentication key:
- Check the repeater codeplug for a null symbol in the LE Authentication key field.
- If the key is unknown, remove the null symbol and/or generate a new key.