Topic/Objective
- Inability to assign licenses in Wave PTX.
- Error message: Unable to assign license.
Scope/Context
- Wave PTX
- License Allocation
Outcome/Recommendation
Assign the licenses from the Reseller Portal.
Access the RESELLER Portal from PartnerHub.
Select the Licenses tab.
Select Filter and then select the Circle next Unassigned and then hit Apply.
Select the Box icon for the desired License type and Subscription Number and then hit Assign.
Confirm the Customer account name, type of licenses and Quantity number and then hit Assign.
Monitor the notification icon for updates. After a min. select the notification bell icon and download the Assign_License_Results file. Confirm the end message is "Assign license success".