Topic/Objective
- Error encountered during the installation of BFM Version 4.03 with SQL Server 2022.
- Installation stops at SQL Server 2022, preventing the launch of any application.
Scope/Context
- Impres Battery Fleet Management ( IBFM / BFM ) Version 4.03
- SQL Server 2022
Background/Details
- Performing a fresh install of BFM 4.03 on a PC with no prior BFM installations.
- Installation halts at SQL Server 2022.
Outcome/Recommendation
- Manually install SQL Server 2022 according to the troubleshooting guide MN007501A01 5.2.2.
For additional information on SQL see also:
- KB0032353 - MOTOTRBO Battery Fleet Mgmt 4.02 will migrate from SQL Express 2012 to SQL Express 2022.
- MN007473A01 - BFM Installation Guide
- Use a custom password if the embedded SQL 2022 password does not meet security requirements.
- Ensure the following ports are open:
- BFM: 443, 80, 8080
- Client PC to server: 58041
- SQL 2022: 1433
- Ensure access to required URLs:
- connect.motorolasolutions.com
- cp-redirect.motorolasolutions.com:6082
- sso.motorolasolutions.com
- conn-auth.motorolasolutions.com
- licensing.motorolasolutions.com
- connect-error.motorolasolutions.com