Topic/Objective
- Inability to load the WAVE PTX Dispatch console after resetting the password.
- Message displayed: Your Dispatch plugin will be upgraded.
- Clicking yes does not initiate any action.
Scope/Context
- WAVE PTX Dispatch Console
- Motorola Dispatch sign-on website
Background/Details
- The dispatch console fails to load after a password reset.
- A message prompts for a plugin upgrade, but no action occurs upon confirmation.
Outcome/Recommendation
- Remove the older plugin and install the latest version.
- Sign into the account successfully.
- Refer to the user guides for the WAVE PTX Portal and Dispatch for further assistance.