WAVE PTX Dispatch Console Plugin Upgrade Issue


Topic/Objective

- Inability to load the WAVE PTX Dispatch console after resetting the password.

- Message displayed: Your Dispatch plugin will be upgraded.

- Clicking yes does not initiate any action.

Scope/Context

- WAVE PTX Dispatch Console

- Motorola Dispatch sign-on website

Background/Details

- The dispatch console fails to load after a password reset.

- A message prompts for a plugin upgrade, but no action occurs upon confirmation.

Outcome/Recommendation

- Remove the older plugin and install the latest version.

- Sign into the account successfully.

- Refer to the user guides for the WAVE PTX Portal and Dispatch for further assistance.